This Knowledge Base article provides guidance for students who have lost or expired refund checks, explaining who to contact for assistance with reissuance.
Lost or Expired Refund Checks
If a student’s refund check has been lost, misplaced, or expired, they should contact the Controller’s Office for assistance.
Contact Information:
Controller’s Office
Phone: (828) 262-2110
Note: Let the caller know when they hear the menu options, select option 1 for "issued checks".
The Controller’s Office can verify the check status, stop payment on the original check if necessary, and provide next steps for requesting a replacement or reissued check.
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